Shipping policy

Cutepets Club ships all orders from warehouses located in the United States and the United Kingdom.

Delivery times and rates

• United States: 2–5 business days. Free on orders over $40; $4.95 otherwise.
• United Kingdom: 2–5 business days. Free on orders over £35; £3.95 otherwise.

Processing

Orders placed before 2pm ET / 2pm GMT on a business day are processed the same day; otherwise the next business day. All orders are shipped with tracking, and a tracking link is emailed on dispatch.

Delays

If tracking hasn't updated for more than 5 business days, contact domantasportfolio@gmail.com with your order number and we'll investigate with the carrier and put it right.